OnVerse

Privacy Policy

OnVerse LLC (“OnVerse,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website (onverse.io and related domains), Progressive Web App, mobile applications, and any associated services (collectively, the “Platform”).

By using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information We Collect

1.1 Information You Provide

  • Account registration details (name, email address, username, profile information)
  • Content you upload, stream, or share (videos, live sessions, comments)
  • Private journaling entries and daily intention notes (if you choose to use these features)
  • Communications you send to us or other users

1.2 Information Collected Automatically

  • Device and technical information (IP address, browser type, device ID, operating system)
  • Usage data (pages visited, watch time, interaction patterns, session duration)
  • Performance and diagnostic data (crash reports, error logs)

1.3 Utility Token System Data

Basic information related to your use of the Platform’s internal utility token system, including transaction records on public blockchain networks.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and improve the Platform and its immersive features
  • Personalize your experience and enable functionality such as content recommendations and shared spaces
  • Ensure compliance with our Real-Human Content Policy and Community Guidelines
  • Detect, prevent, and respond to fraud, abuse, or security incidents
  • Communicate with you regarding updates, support, and important notices
  • Comply with legal and regulatory obligations

We do not use your private journaling entries for any purpose other than providing the journaling feature to you, unless you explicitly choose to share them.

3. Sharing and Disclosure of Information

We do not sell your personal information.

We may share your information only in the following limited circumstances:

  • With trusted service providers who perform services on our behalf (e.g., hosting, video delivery, analytics, payment processing), under strict confidentiality and data protection agreements.
  • When required by law, court order, or government request.
  • To protect the rights, property, or safety of OnVerse, our users, or the public.
  • In connection with a merger, acquisition, or sale of assets, provided appropriate data protection safeguards are in place.

4. Cookies and Similar Technologies

OnVerse uses cookies and similar technologies (including pixels and local storage) to enhance your experience.

Types of Cookies We Use

  • Essential Cookies: Required for core functionality such as login sessions and streaming. These cannot be disabled.
  • Performance & Analytics Cookies: Help us understand usage patterns and improve the Platform.
  • Functionality Cookies: Remember your preferences (e.g., theme or language settings).
  • Advertising Cookies: Used only on the free tier to deliver relevant sponsors and measure effectiveness.

You can manage cookie preferences through the consent banner shown on your first visit or via your browser settings. Disabling essential cookies may limit your ability to use certain features of the Platform.

5. Do Not Sell My Personal Information (California Residents – CPRA)

OnVerse does not sell personal information as defined under the California Consumer Privacy Act (CPRA). California residents have the right to:

  • Know what personal information we collect about them
  • Request deletion of their personal information
  • Opt out of the sale of their personal information (though we do not sell it)
  • Correct inaccurate personal information

To exercise these rights, please submit a verifiable request to privacy@onverse.tv. We will respond within the legally required timeframe after verifying your identity.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. You may delete your private journal entries at any time through the app settings.

7. Security

We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in the United States or other countries. We take appropriate measures to ensure your data receives adequate protection in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on the Platform with an updated effective date. Your continued use of the Platform after such changes constitutes acceptance of the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@onverse.tv

OnVerse LLC — Florida, USA